Job Summary:
The Group Chief Operations Officer (GCOO) & Co-Founder at J-Pay Africa Group is a key executive responsible for overseeing the company’s operational strategy, business efficiency, and growth execution across Africa and beyond. As a Co-Founder, the GCOO will work closely with the Group CEO and key stakeholders to drive operational excellence, scalability, and innovation in the digital finance and fintech ecosystem. The role requires a strong leader with expertise in fintech operations, regulatory compliance, and business expansion.
Key Responsibilities:
1. Operations Strategy & Execution
- Develop and execute a comprehensive operations strategy to support J-Pay Africa Group’s growth and expansion.
- Oversee the day-to-day operations of the company across multiple regions, ensuring efficiency and compliance.
- Lead the implementation of best-in-class operational processes, policies, and technology infrastructure.
- Identify and mitigate operational risks while ensuring business continuity.
2. Business Expansion & Market Growth
- Spearhead market entry strategies, partnerships, and expansion into new African and global markets.
- Develop and manage relationships with regulators, government agencies, and financial institutions.
- Ensure smooth integration of new products, services, and regional operations.
- Drive operational scalability and cost optimization for sustainable growth.
3. Regulatory Compliance & Risk Management
- Ensure J-Pay Africa Group adheres to local and international financial regulations, AML, KYC, and fintech compliance standards.
- Work closely with legal, finance, and compliance teams to ensure operational adherence to laws and best practices.
- Develop internal risk management frameworks, cybersecurity policies, and fraud prevention strategies.
4. Product & Service Delivery Optimization
- Oversee the development and execution of customer-centric financial services, ensuring seamless user experience.
- Work closely with the Group Chief Product Officer (GCPO) to improve digital payment solutions and fintech offerings.
- Drive process automation, operational efficiency, and service excellence.
5. Financial & Performance Management
- Collaborate with the Group Chief Finance Officer (GCFO) to manage budgets, financial planning, and operational expenses.
- Establish KPIs, performance metrics, and reporting structures to measure operational success.
- Identify cost-saving measures, revenue optimization opportunities, and financial sustainability strategies.
6. Leadership & Stakeholder Engagement
- Lead and mentor a high-performing operations and strategy team across multiple regions.
- Work with the Group CEO, investors, and key partners to drive business objectives.
- Represent J-Pay Africa Group at industry events, fintech forums, and strategic meetings.
Key Qualifications & Experience:
✅ Bachelor’s degree in Business Administration, Finance, Economics, or related field. A Master’s degree (MBA, Finance, or Strategy) is an added advantage.
✅ 10+ years of experience in operations leadership, fintech, banking, or digital financial services.
✅ Proven experience in scaling fintech operations, business expansion, and regulatory compliance.
✅ Strong understanding of financial technology, digital payments, and cross-border transactions.
✅ Expertise in risk management, AML/KYC regulations, and fintech licensing requirements.
✅ Excellent leadership, strategic planning, problem-solving, and decision-making skills.
✅ Ability to work in a fast-paced, dynamic, and high-growth environment.
Why Join J-Pay Africa Group?
- Be a Co-Founder of a leading FinTech revolutionizing digital finance in Africa.
- Lead high-impact initiatives, market expansion, and fintech innovations.
- Engage with top investors, regulators, and financial institutions.
- Competitive executive compensation, equity options, and leadership growth opportunities.
Reporting:
The Group Chief Operations Officer will report directly to the Group CEO.
Location:
J-Pay Africa Group – Zurich, Switzerland
